About Our Jewelry
Do you offer mined diamonds or only lab-grown?
We are proud to provide both mined and lab-grown diamonds on our website.
What is a lab-grown diamond?
A lab-grown diamond is produced in a controlled laboratory rather than an underground mine as an artificial, lab-created, cultured, or cultivated diamond. The process is not geological; humans manage it. It is a flawless, wise, economical substitute for mined diamonds. Find out more details on lab-grown diamonds here.
Are lab-grown diamonds natural like mined diamonds?
Lab-grown diamonds are natural diamonds in every way. They have the same chemical, optical, and physical characteristics as mined diamonds. Produced in a laboratory above the earth instead of forming deep below its surface, diamonds made in laboratories are 100% authentic. However, diamond imitators like moissanite and cubic zirconia are only imitations of natural diamonds because they lack the same chemical and physical characteristics of a mined diamond. Find out more information on lab-grown diamonds here.
How are lab-grown diamonds created?
A diamond "seed" is set inside a sophisticated growth chamber in carbon-rich conditions. Through our growth technique, the seed develops into a rough diamond. The rough diamond gets laser-cut, polished, and finished like a mined diamond. Learn more about lab-grown diamonds here.
How do you advertise carat total weight, and what are the tolerances?
In addition to showing them in decimals in the product description, we offer all of our diamond carat total weights (CTW) in fractions in the product name. We adhere to the diamond industry's best practices and Federal Trade Commission (FTC) requirements for diamonds advertised as fractions. Please click here to read more about our tolerances for diamond CTW.
Are your lab-grown diamonds laser inscribed?
We laser engraved on the girdle of all lab-grown diamonds .50 ct and larger.
What metal types do you offer?
Our jewelry comes in 10K gold, 14K gold, platinum, sterling silver and vermeil, depending on the style. Most gold items are available in white, yellow, and rose gold. You can choose your metal type and color on the product page for all items.
Are all white gold rings rhodium plated?
Yes. We use rhodium plating on our white metals, like white gold. The rhodium plating enhances the luster and durability of the metal. It gives the jewelry a smooth, shiny finish, a prevalent practice in the jewelry industry.
Is the jewelry stamped?
Yes. We have a legal obligation per the National Stamping Act to stamp silver and gold jewelry, and we follow the guidelines for stamping as set forth by the FTC. These markings, or stamps, are required to show the quality of the metal and the trademark. For example, if the item is 14-karat gold, the stamp will show 14K.
We also include LGD in the stamp for jewelry that provides for lab-grown diamonds. For rings, the stamp is inside the band, on either the right or left side. We recommend looking through a magnifier or jeweler's loupe if you do not see the stamp with the naked eye.
Return Policy
We offer a 30-day return window on all eligible items, starting the day your order ships. You can choose store credit for the full value of the returned item(s) with no return fee, or a refund to your original payment method less a $100 return fee per item. A $20 return shipping fee applies to every return.
- Items must be in their original, unworn condition with all original packaging and documentation, including diamond certificates ($100 is deducted for each certificate not returned).
- Items modified, engraved, or resized by third parties cannot be returned.
- Items from our Specials collection and special orders for custom items can be returned for store credit only. Clearance items are final sale.
- A Return Authorization (RA) number is required for every return.
Start your return in our Return Portal or contact Customer Service at customerservice@vondiamonds.com or 877-812-7273. Returns are inspected within seven (7) business days of receipt. See our full Return Policy for details.
Can I engrave my ring?
Many of our engagement rings and wedding bands are engravable. You can add the engraving to the product page or shopping cart if the engagement ring is branded. There may be a small fee for this service.
